Get in Touch with CHSR.CC
We’re here to help you navigate China’s high-speed rail network with ease. Whether you have a question about your upcoming journey, need assistance with ticket booking, or just want to share your high-speed rail experience, we’d love to hear from you.
Reach Out Today
Customer Service
For inquiries related to ticket booking, travel planning, or immediate assistance, please contact our customer service team.
- Email: support@chsr.cc
- Hours of Operation: 9:00 AM to 6:00 PM CST, Monday to Friday
General Inquiries
Have questions, feedback, or partnership proposals? Drop us a line!
- Email: info@chsr.cc
Press and Media
For press releases, media resources, and public relations, please reach out to our media department.
- Email: press@chsr.cc
We value your inquiries and feedback. Our team strives to respond to all messages within 48 hours.